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Refunds & Returns

30 Day Money Back Guarantee

Our goal is to satisfy our customers, so if you’re not satisfied with our fitness ball in your 30-day money-back guarantee, please contact us for more tips and coaching.
If you still not satisfied just return it to us, and you will be refunded without any questions.
Use the address below to return your item:

5800 Cavendish Blvd
Côte Saint-Luc, QC H4W 2T5

Refund will take several days before appear back to the account you use for your purchase.

Exchange

We only replace items if they are defective or damaged. In both cases just Contact us to have more details. Prepare your order number.

Refunds

Everybody can change his mind, so if you purchase our fitness ball and still in your 30 days money-back guarantee, just return it to the address below :

5800 Cavendish Blvd
Côte Saint-Luc, QC H4W 2T5

Once we receive your return and inspected it, you will be notified for item reception and also for approval or rejection of your refund. If you’re approved, your refund will be processed to your credit card or original method of payment, within a cop of days.
You will be responsible for paying your own shipping costs for returning your item.
If your shipping plus item is more than $70, you should use a trackable shipping service or purchasing insurance. We don’t guarantee that we will receive your returned item.

Late or Missing Refunds

When we processed the refund, please allow 1-3 days before it appears on your account, after that time please contact your bank company first.
If you do the preceded recommendations and still not receive your refund, please contact us to help you.

Shiny&Health Pty Ltd.